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Anonymous's avatar
Anonymous
8 years ago
Solved

SWTOR subscription purchase error

Hi, I'm trying to purchase SWTOR subscription and I get this message "An error has occurred while trying to process your request. Please, try again later. {0}", what to do?
  • EA_Chimere's avatar
    EA_Chimere
    8 years ago

    Unfortunately this is a forum where players help other players so no one has access to your payment or account information. Usually, it's a security block that can happen when the system panics if you buy Coins too many times within a few days, or a subscription then Coins shortly after, especially if the account is new. It usually lasts 24h. The more you try, the longer you're blocked, and this is valid for any online purchase on any website. Never try more than once a day when it fails.

    Please contact us on the number below if it still doesn't work after 24h without trying at all:

  • EA_Chimere's avatar
    EA_Chimere
    Icon for EA Staff rankEA Staff
    8 years ago

    Unfortunately this is a forum where players help other players so no one has access to your payment or account information. Usually, it's a security block that can happen when the system panics if you buy Coins too many times within a few days, or a subscription then Coins shortly after, especially if the account is new. It usually lasts 24h. The more you try, the longer you're blocked, and this is valid for any online purchase on any website. Never try more than once a day when it fails.

    Please contact us on the number below if it still doesn't work after 24h without trying at all:

    • Captain_Drayfus's avatar
      Captain_Drayfus
      8 years ago
      Thank you . Should have +44 in front of the UK number though, otherwise you'll call Amsterdam.

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