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4 years ago

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SWTOR Subscription Purchases, Not Working Through Steam and Website

Steam Display Name: Nerd Steam Username: captrexxx414 SWTOR Username: MortalRexx As you can see there are three images, one of them being my Steam Purchase history back to July. Oct 12th and ...

proxos666
4 years ago
@NHNerd414

email the screenshots per the sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message

account has been flagged to be checked for an issue

Hero+

4 years ago

If this is for the swtor account Powerforge , support do not see any email from the email address tied to that account

maybe resend firstup , let me know when sent and i can recheck if it arrives ok

4 years ago

@proxos666 It's linked. display name - olivier_daniak

Maybe because in meantime i've changed email address to the one which I use on Steam and probly that's the issue. I will resend mail to support from old mail address.

Thx for help!

proxos666
Hero+
4 years ago
@daniuq

Support have asked you to call them when the lines are open to resolve an account issue https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

when i checked they still had no email , so discuss that with them when you call
daniuq
4 years ago
@proxos666 It's weird. I sent it from three different mails with all details attached. Well I will try to call them when they will start work 🙂

cheers for help mate!

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