email the screenshots per the sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
account has been flagged to be checked for an issue
swtor account displayname ?
HI, I too am having trouble getting subscriber access. I purchased a 60 day game time card on Steam Tuesday, but have not been able to access the game as a sub yet. I reached out to [edit: email address removed] on Tuesday June 20th with the 3 recommended Steam screenshots but have not heard anything from them. The email used is the one attached to this account and my swtor account. When I reached out to Steam support, they said I should have received an email with a game code from swtor, but I have not
.
My account display name is Thanistor.
Support cant see any email from you , ensure the email with the uncropped screenshots is sent using the email address you have used on the swtor account, plus include the swtor account name, and the attachments are under 4mb , let me know when you resend the email and i can recheck if they see it ok
I'm all set now, thanks for all you and your team's help
