email the screenshots per the sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
account has been flagged to be checked for an issue
AccountName: UlfricBra
AccountIdSteam: sicariodanoite
Thank you for your response
i am trying to resub it just ended but i keep getting Purchase error i have already changed my ea password i have tried multiple browersers and cards
Swtor Username Daisiree
account is flagged to be checked, response will be in about 6 - 7 hrs when support are online for the day
support can see one failed transaction, but then the website issue occurred, so best to wait 24 hrs and retry, otherwise if linked to steam, steam purchase will work
Same issue, I purchased 60 days of game time on Steam never received a code from EA/origin. email with screenshots sent.
There is no code so you wont get one
what is your swtor displayname ? need this to check the account for issues
CountNinjo
Benjie from Steam Support said, "You should have received a code from Origin to redeem the subscription."
Benjie says that alot ... 🥳 still wrong
Support said the account has no issue
They also have your email in the queue for an agent, so just need to wait for their reply via email now
If this is a recurring subscription, you will need to cancel the swtor subscription in your steam account , it can be repurchased once the gametime that support adds ends
nearly 1 am here so off to bed for this person now 🙌
Thanks for your help. They said they've escalated it and it should be resolved soon, but still no game time added yet.
HEY @proxos666 thank you so much for your support my subscription was been activated and they give cartel coins corresponding by the many days of subscription I don't have my subscription activated. Have a awesome week.
