Forum Discussion
I have the same issue. Bought a subscription via paypal on the SWTOR site. Status is closed but the subscription is still marked as inactive.
I checked that the email on SWTOR and EA are the same. What else needs to be done?
- proxos6661 year agoHero+
Swtor account displayname ? or is it ok now sometimes there can be a delay on the swtor website
- proxos6661 year agoHero+
you should be good now
- 1 year ago
Hello sir. I bought in Steam 30-day subscription, but it doesnt activated in the game. I've all ready sent a email to [edit: email address removed] with screenshots could you check it please?
My display name on site swtor is SnakeRomario. Tnx you!- proxos6661 year agoHero+
@im5nake
Swtor support have your email regarding the steam purchase but cant add gametime until the below is sortedThe linked ea account has been disabled, and uses a Mail.ru email address, not Gmail
use this link (insert the Mail.ru email address into that link) to reset the password then login on that EA account
Use incognito mode with chrome or delete the browser cache and cookies if the error persists
If you dont have access to the mail.ru email, you are best to call swtor support when the lines are open, they can help update the email on that account
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...