I will check with swtor support, response will be in about 6 hrs when they are online for the day
Swtor account displayname ? or is it ok now sometimes there can be a delay on the swtor website
Hello sir. I bought in Steam 30-day subscription, but it doesnt activated in the game. I've all ready sent a email to [edit: email address removed] with screenshots could you check it please?
My display name on site swtor is SnakeRomario. Tnx you!
@im5nake
Swtor support have your email regarding the steam purchase but cant add gametime until the below is sorted
The linked ea account has been disabled, and uses a Mail.ru email address, not Gmail
use this link (insert the Mail.ru email address into that link) to reset the password then login on that EA account
Use incognito mode with chrome or delete the browser cache and cookies if the error persists
If you dont have access to the mail.ru email, you are best to call swtor support when the lines are open, they can help update the email on that account
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...
I did what you said.
I've signed in to the current user account based on mail.ru email, by your link, and changed the password, now i have access to it.
But
One thing is strange, why do they synch my old account without my mobile phone and other information based on mail.ru, which is even not connected to my current steam, where I bought the subscrition?
Actually I'm using Gmail in swtor account with the display name “SnakeRomario” and Steam as well based on gmail. And my mobile number is connected only to gmail account “SnakeRomario”, not to mail.ru account “Mursielago”.
So i need a Subscription on "gmail ea account", not to "mail.ru ea account”.
What should i do now? Tnx a lot for you timespendind on help.
So the current situation is that my display named acc "SnakeRomario" is connected to Steam, both of them based on gmail.com, and I'm not using old mail.ru "Mursielago" disp name and it's not connected to steam.
I called to UK customer support, they helped me to solve this problem. Operator said that subscruption will be active in 2 days. Tnx you guys for your help!
