7 years ago
SWTOR Validate Email Issue
Hi, sorry for yet another variation on the most common problem everyone always seems to get. I haven't specifically found a topic based on the particular issue I'm actually getting, so here I go. F...
By default the EA account and Swtor account are not linked and changing the email for one does not affect the other.
In regards to the validation error, I recommend logging into Swtor.com and them changing yory email address on that site to the brand new email address you created. Just to be on the safe side, create a brand new email again, one that hasn't been used before on either EA or swtor.com and chnage your email on swtor.com to that email and send the validation email there.
Next try to click on the validation email and see if it validates. If it does, log back into swtor.com and chnage your rmsjl address back.
To avoid having to always validate your email when the orevipre vakidvalid expires, add a security key to your account. It will ask for the randomly genersteg code instead of an email validation via a one time password. The following article here shows how to add the security key.
Yeah, I can't login to my swtor account. That's the issue. It gives me the Validate Error after I enter the One Time Password.
The validation email doesn't work when I receive it either. So I can't change my email for it, because I can't even get access to it.
Not that it even works anyway, I've never been able to change my account email on swtor.com since the very beginning, a few years back. My account should already be verified, because I've been a subscriber for a long time as well, my email was already validated.
It has to be a problem on their side of things, because I've been playing for a long time, and never had to validate my email past the very first time I did it.
Verifying your account occus periodically such as if your IP address changes or you clear cookies and cache. UnfirUnfortun if it's not verifying and you are unale to change the email on your swtor.com account, verify that the email for your EA account is not the same email your validation email is going to for swtor.com.
If your EA email is the same for swtor.com, change that email on your EA account to a new email you've never used before on EA and it may change your swtor email since it could possibly be linked.
If that doesn't work and when you resend the validation email it still goes to your old email address then the only other option would be to call customer service and haeh them manually chnagc the email your account is associated to.
This would be the only other way unfortunately to change your email address. Their contact info and hours of operation are found here.
If cost is an issue you can use a VoIP program like Skype, set the country to the language of the support you want to call, and call the country's number from the list on the above link.
@Rateriak I'd recommend you give us a quick call. I checked your account and I suspect it might not be as simple as a validation link.