2 years ago
SWTOR wont subscribe
playing star wars the old republic and like 999999 other people I CANT subscribe SWTOR site or steam !!!!
my SWTOR name is shadownion
ea is SHADO117
steam SHADO lancer117
i have purchased 3...
i changed my swtor password and was able buy 450 cartel coins but i dont have anymore money but if i can get my steam purchase sorted
I have done this and have has 0 response. What do I do?
swtor account displayname ?
jesusslayer I sent the email with the 3 screenshots. As above it won't let me buy sub from the website either.
when an account is disabled no gametime can be added from any source not even by support , hence steam doesn't add gametime, good indication is not able to buy on swtor.com
Have flagged to check the account for issues and they have your email with the steam screenshots, response will be in about 11 hrs when support are online for the day here
To fix the account issue, You can try to reset the password on the linked EA account that account has been disabled and its data wiped (so it is not the EA account your posting on now)
The linked ea account used a @o2.pl email address which is a different email to the swtor email address
use this link (insert the @o2.pl email address into that link) to reset the password then login on that EA account to fix the swtor account for purchasing
Let me know when sorted and can chase up the steam purchase
Thanks for the message IDK what the asdf@o2.pl address is i have never owned an address like that in my life.
then you will need to call swtor support when the lines are open to update the email on that account , english lines open in about 4 hrs time
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
Is there an EA Id on that account I can use or do you need access to the email to reset it?
Also I am based out of AU what number do I call.
there is no longer an ID on that ea account it is disabled and data wiped, swtor can see it due to the link to the swtor account
That email was the deleted email on that account before it is wiped and could of been used to restore the account , but if that account was compromised and you dont have access to the email address that was on the account prior to it being wiped, you need to call
most are directed to the UK line +44 208 1969 890
That will work from an Australian phone? I am pretty sure my account was hacked just checked and the linked EA account was from poland.
Yes 0011 44 208 1969 890 most vodafone mobile plans have free calls to the UK for example
line opens in about 3 hrs 35 min
Thank you so much with all your help i'll call when I can.