Forum Discussion

Anonymous

8 years ago

Approved

Technical Issue: C7 Error Code on Launch

Hello, I have been running my game recently until this error popped up on launch today. I got the C7 error code for incompatible system. I tried the repair process, restarting the computer, and upda...

DxDiag.txt84 KB

sniegupl

8 years ago

Like in the subject - all of a sudden, I started to get C7 errors on startup. Tried reinstalling and running compatibility versions - no go.

Attached the DxDiag.

DxDiag.txt96 KB

EA_Kipling
EA QV Team
8 years ago
I've merged all the recent C7 threads I've found that match the symptoms, @sniegupl yours seem to match as well. Would you be able to try the suggestions in my post above yours?
- sniegupl
  8 years ago
  I actually updated my AMD drivers to the optional version and disabled DPI scaling on my desktop (a tip I found elsewhere for another game that stopped working at around the same time) - now SWTOR starts working but goes "Star Wars the Old Republic stopped working" when the character choice screen should display.
  - EA_Kipling
    EA QV Team
    8 years ago
    @sniegupl
    
    That should be a separate issue and hopefully easy to fix. Eric Musco responded with some troubleshooting steps related to some new features in Windows 10 Creator Edition here. Glad to see you resolved the C7 error though.