Forum Discussion
That should be a separate issue and hopefully easy to fix. Eric Musco responded with some troubleshooting steps related to some new features in Windows 10 Creator Edition here. Glad to see you resolved the C7 error though.
I thought I solved this problem, but it keeps popping up, sometimes the game works but mostly I get the error c7 message. I tried all the suggestions, but nothing works. Everything is up to date. I do have the AMD video card and the windows 10 creator update. I´m desperate and really just want to play my game. Is there any eta on this problem? Is it the video card, the game or the windows creator update that is causing this problem? Should I just dump my video card and get a new one? As a subscriber and a devoted player I really hope this will be resolved soon Grateful for any answers.
- EA_Kipling8 years ago
EA QV Team
Could you post your DxDiag here as well?
The investigation is still ongoing, but with the only two factors being AMD hardware and recent Windows updates, and with the issue happening to other games as well (ME: Andromeda, GTA IV, PlayerUnknown's Battlegrounds, etc), there might not be anything we can do directly to address the C7 issue.
- atlantis838 years agoSeasoned Newcomer
Ok here it is. Thanks for the reply.
- ApprovedAnonymous8 years ago
Hi,
I've run through this thread's suggestions, I've rebooted my PC, I've run the repair tool, I haven't got the update mentioned in the above in the update history to uninstall, I've uninstalled/reinstalled my drivers for my card.
I've attached my DXDiag output.
Any help is most welcome.