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Aezwyn's avatar
Aezwyn
4 years ago

There is an issue with your Electronic Arts account CANT SUBSCRIBE.

"There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-rep...
proxos666's avatar
proxos666
Hero+
4 years ago

@katalina_PL 

Your account has been sent to studio for investigation similar to will1906  , there is no time frame at this point 

if you link your swtor account to steam (best to login a character fully via steam to ensure link) , a subscription will work through steam 

edit - you can email the origin code into support@swtor.com however they may not be able to add the game time from the code until resolved by studio (steam will work for now though)

katalina_PL's avatar
katalina_PL
4 years ago
@proxos666

Hey, thanks for your help! I really appreciate it! I was able to subscribe through Steam.

Would you recommend I contact the studio anyway, or should I wait for a message from them? Now that I have another month of game time, I don't mind waiting with the Origin code until they can fix the issue.
  • proxos666's avatar
    proxos666
    Hero+
    4 years ago

    @katalina_PL 

    just wait for now , if need post back here can chase an update, they will email you when resolved.

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