There is an issue with your Electronic Arts account CANT SUBSCRIBE.

@Fumiirou1 

You need to reset the password on the linked EA account that account has the persona Engeis (not lViviMortel that your posting on now) that EA account uses a different gmail email then what is on your swtor account

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

Having the same problem here

SWTOR account name: Luckytangle


edit: After resetting pw for EA/Forum account, now working 🙂

Hi! Im having the same problem as everyone else, tried the incognito modes. I have resetted the password still no success. 

Account name for SWTOR is ISTYZ

@Bustufi 

Your account has been sent to studio for fixing ( there is no timeframe ) they will email when fixed 

to subscribe for now as a workaround, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

Hi @proxos666 I'm having the same problem. I already tried resetting my EA account password twice, use incognito mode and use another browser instead of Chrome. I haven't subscribed through steam yet as I'm reading mixed reviews online about the reliability. 

My SWTOR display name is: MetalSmuggler.

Thanks in advance!

@SirKyber 

You need to reset the password on the linked EA account that account has the persona abcmi39bsnbcdg (not SirKyber your posting with) that EA account uses a live email

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

I bougth yesterday a 60 days abo and i still dont have the abo on my account i am still a normal free player pls help?

Username swtor : MarkoDooku

@rischii55 

Game time has been added so you should be sorted now

@proxos666 
Hello, I've recently decided to try to get back into SWTOR, but I can't buy a sub? "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance." This notice pops up whenever i try to initiate a Sub purchase, I tried changing my password, but that didn't help... 

Username: hellorex

same here... really dont understand whats that... after few years im coming back and first thing of subscription is an error :D 

@DeluuCZ 

swtor username ?

edit : there is no swtor account linked the the EA account your poston on, so will need the swtor username if you wish to have help on here

@nekros1234 

Seems you have 2 issues to get resolved 

first one is your account has been sent to the studio for an issue to get fixed

the second issue is the linked EA account has been banned , so you will need to open a ticket via help.ea.com for a banned Origin account 

that EA / Origin account uses the same email that is on your swtor account

See https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/ for more info 

@proxos666 I have no ban or suspension history that I can see. I checked the Ban/Suspension history tab on this account.

@nekros1234 

did you login on the banned EA account that uses the same email as the swtor account , or did you check the ea account your posting with ? they are different accounts

Hello, I'm also having the same problem as everyone here. Tried to reset passwords and incognito modes.

My SWTOR account name is Badziuski

@proxos666 Sorry to bother you i Know you have a lot of this issue going on, but by any chance has there been any about my account? 

username Amgro-Anlaur

@proxos666 Hello, this message has been displayed for several days every time I try to subscribe. I was unable to fix this problem. Could you please help me?

@xBlackFighter82x 

Not yet , i know support are waiting on another area, i think they are almost ready to get all the affected accounts sorted.

@v1koS 

Your account has been sent to studio for fixing, they should email when it is fixed

to subscribe for now as a workaround, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

@Badziuski 

Your account has been sent to studio for fixing, they should email when it is fixed

to subscribe for now as a workaround, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

@VladDeVor 

Support see no account issue 

they recommend to contact your bank first and wait 24 hours before making any new attempt. and if you continues to experience the issue to contact support

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

Hey, have the same issue. SWTOR UserName: Lobade.
@proxos666 

Hi, my username for login is AvantGuardCZ, its old old account, so it can be confusing. 🙂 I've changed my password already too but still can't become a subscriber status. Thank you 🙂

@proxos666 It appears I've got the same issue. I have separate emails for my swtor and ea accounts and I've reset the PW on both accounts, tried incognito mode and still I'm unable to subscribe or change the billing method.

swtor username is: Grizilkx

Thanks for checking this out for me.