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You need to reset the password on the linked EA account that account has the persona mblaminack596 (not SenorGhost34 that your posting on now) that EA account uses a different email then what is on your swtor account and is a yahoo email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Hello, I have the same issue, "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance."
name: Den_Lee
- proxos6664 years agoHero+
Your account has been sent to studio for further investigation ( there is no timeframe )
to subscribe if you install the game via steam and login and play on a character to be sure the accounts are linked , you can subscribe via steam whilst this gets sorted
- 4 years ago
Same problem here, account name: Kehdar
- 4 years ago
I too have that same problem. And this isn´t the first time that I have dropped out of subscibe. But now I can´t find a way to correct that.
Also I can`t buy Cartel Coins.. Had made ticket in game, but answer didn´t help at all.. Still can´t buy CC😕
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