There is an issue with your Electronic Arts account CANT SUBSCRIBE.

Also having this same issue.

swtor User Name is Fwoggle

Also having the same issue:

I can't subscribe the message says: "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance."

Swtor Username: Zezu

@Yassu44 

Support have asked if you can call them when the lines open - https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

Hey, I'm having the same issue here

SWTOR: DukeIron

For some reason I am not allowed to post here...I am having the same problem.  My username is harvestmeadow.  Are you able to help?

Hello, I am having the same issue. My SWTOR name is             xXx_Jesus_xXx

I made the name with a friend as a joke years ago I know its stupid hahaha.

I have been inactive for awhile and have in the past few days only begun being active again could this be part of the issue?

Thank you 🙂

@bigironsniper 

Your account has been sent to studio for fixing ( there is no timeframe ) 

to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

@harvestmeadow 

Your account has been sent to studio for fixing ( there is no timeframe ) 

to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

@RaunchyRaisin 

Your account has been sent to studio for fixing ( there is no timeframe ) 

to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

i was having trouble with subscribing to the game (i got the There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance. message)

 so i bought a code from origin to redeem on my account and when i try to redeem it it says the same message.

i don't know what i am supposed to do

my swtor name is snirds

pls help.

thanks.

hello, i'm having the same issue. Changing pass and the other stuff didn't help, so i reinstalled the game in steam and tried to subscribe through it, steam shows active subscription, money from the card are gone and there is still no subscription in the game. I also tried to send screenshots and swtor id to [edit: email address removed] but its been 4 or 5 days now yet still no answer. 

@Diminorik 

swtor username ?

@Diminorik 

Your account has been sent to the studio to get fixed , this is due to unable to subscribe via swtor.com

you can subscribe via steam , noting the failed purchase made though steam though (likley due to accounts not fully linked at the time),

and support do not have that email try resending the email to support@swtor.com from the email on the swtor account , be sure attachments are under 4mb

let me know and i can check if that email arrives ok

@Diminorik 

Still no email (think it maybe due to the email being html based), anyways support have sent an email to (edit) to your swtor account email

let me know if you know the email address of that account and get their email ok

I got same problem, never have it before ;/

@raahed1219 

swtor username ?

PiotrOrzechowski

@raahed1219 

Support have said that you will need to call them when the lines are open 

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

ok mate thanks for your help 🙂

@Diminorik 

The EA account has the persona dartdimca not diminorik

@Diminorik 

you should be sorted now