Forum Discussion

Aezwyn's avatar
Aezwyn
4 years ago

There is an issue with your Electronic Arts account CANT SUBSCRIBE.

"There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-rep...
jonivarjo's avatar
jonivarjo
4 years ago

I too have that same problem. And this isn´t the first time that I have dropped out of subscibe. But now I can´t find a way to correct that.

Also I can`t buy Cartel Coins.. Had made ticket in game, but answer didn´t help at all.. Still can´t buy CC😕

proxos666's avatar
proxos666
Hero+
4 years ago

@jonivarjo 

Support can see you have been having a billing issue since march, and they say it is not on their end.

recommend removing, re-adding the card , then wait 24 hours can also contact your card provider to be sure there isnt something they see on their side, or use a different payment method. 

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