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is an issue with your Electronic Arts account CANT SUBSCRIBE.","id":"message:10942315","revisionNum":1,"repliesCount":1465,"author":{"__ref":"User:user:1847566"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:star-wars-the-old-republic-en"},"conversation":{"__ref":"Conversation:conversation:10942315"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:10942315"},"body@stripHtml({\"truncateLength\":200})":" \"There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-rep...","body@stringLength":"521","rawBody":"

\"There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance.\"

Cant subscribe i've tried everything.

name: Aezwynmedia

Ukraine 🙂

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i was having trouble with subscribing to the game (i got the There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance. message)

so i bought a code from origin to redeem on my account and when i try to redeem it it says the same message.

i don't know what i am supposed to do

my swtor name is snirds

pls help.

thanks.

","body@stringLength":"778","rawBody":"

so i bought a code from origin to redeem on my account and when i try to redeem it it says the same message.

i don't know what i am supposed to do

my swtor name is snirds

pls help.

thanks.

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There is an issue with your Electronic Arts account CANT SUBSCRIBE.","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:10942373"},"body":"

@Yassu44

\n\n

Support have asked if you can call them when the lines open - https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

","body@stringLength":"544","rawBody":"

@Yassu44

\n\n

Support have asked if you can call them when the lines open - https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

","author":{"__ref":"User:user:250127"},"isEscalated":null,"postTime":"2021-06-09T10:42:36.951+01:00"},"ForumReplyMessage:message:10942375":{"__typename":"ForumReplyMessage","id":"message:10942375","revisionNum":1,"uid":10942375,"depth":11,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:star-wars-the-old-republic-en"},"conversation":{"__ref":"Conversation:conversation:10942315"},"subject":"Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:10942375"},"body":"

For some reason I am not allowed to post here...I am having the same problem. My username is harvestmeadow. Are you able to help?

","body@stringLength":"148","rawBody":"

For some reason I am not allowed to post here...I am having the same problem. My username is harvestmeadow. Are you able to help?

","author":{"__ref":"User:user:66915"},"isEscalated":null,"postTime":"2021-06-10T06:13:14.975+01:00","parent":{"__ref":"ForumReplyMessage:message:10942373"}},"ForumReplyMessage:message:10942378":{"__typename":"ForumReplyMessage","id":"message:10942378","revisionNum":1,"uid":10942378,"depth":12,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:star-wars-the-old-republic-en"},"conversation":{"__ref":"Conversation:conversation:10942315"},"subject":"Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:10942378"},"body":"

@harvestmeadow

\n\n

Your account has been sent to studio for fixing ( there is no timeframe )

\n\n

to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

","body@stringLength":"419","rawBody":"

@harvestmeadow

\n\n

Your account has been sent to studio for fixing ( there is no timeframe )

\n\n

to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

","author":{"__ref":"User:user:250127"},"isEscalated":null,"postTime":"2021-06-10T10:38:28.149+01:00","parent":{"__ref":"ForumReplyMessage:message:10942375"}},"ForumReplyMessage:message:10942379":{"__typename":"ForumReplyMessage","id":"message:10942379","revisionNum":1,"uid":10942379,"depth":13,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:star-wars-the-old-republic-en"},"conversation":{"__ref":"Conversation:conversation:10942315"},"subject":"Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:10942379"},"body":"

@RaunchyRaisin

\n\n

Your account has been sent to studio for fixing ( there is no timeframe )

\n\n

to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

","body@stringLength":"420","rawBody":"

@RaunchyRaisin

\n\n

Your account has been sent to studio for fixing ( there is no timeframe )

\n\n

to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

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hello, i'm having the same issue. Changing pass and the other stuff didn't help, so i reinstalled the game in steam and tried to subscribe through it, steam shows active subscription, money from the card are gone and there is still no subscription in the game. I also tried to send screenshots and swtor id to [edit: email address removed] but its been 4 or 5 days now yet still no answer.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2021-06-12T18:24:35.151+01:00","lastPublishTime":"2021-06-12T18:24:35.151+01:00","metrics":{"__typename":"MessageMetrics","views":1827},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:star-wars-games-en/category:ea-forums-en/community:tghpe58374board:star-wars-the-old-republic-en/message:10942315/message:10942381","repliesCount":25,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:10942382":{"__typename":"ModerationData","id":"moderation_data:10942382","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10942382":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:250127"},"id":"message:10942382","revisionNum":1,"uid":10942382,"depth":16,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:star-wars-the-old-republic-en"},"parent":{"__ref":"ForumReplyMessage:message:10942381"},"conversation":{"__ref":"Conversation:conversation:10942315"},"subject":"Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.","moderationData":{"__ref":"ModerationData:moderation_data:10942382"},"body":"

@Diminorik

\n\n

swtor username ?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"38","kudosSumWeight":0,"postTime":"2021-06-13T00:56:41.191+01:00","lastPublishTime":"2021-06-13T00:56:41.191+01:00","metrics":{"__typename":"MessageMetrics","views":1804},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:star-wars-games-en/category:ea-forums-en/community:tghpe58374board:star-wars-the-old-republic-en/message:10942315/message:10942382","repliesCount":24,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:10942383":{"__typename":"ModerationData","id":"moderation_data:10942383","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10942383":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:5019447"},"id":"message:10942383","revisionNum":1,"uid":10942383,"depth":17,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:star-wars-the-old-republic-en"},"parent":{"__ref":"ForumReplyMessage:message:10942382"},"conversation":{"__ref":"Conversation:conversation:10942315"},"subject":"Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.","moderationData":{"__ref":"ModerationData:moderation_data:10942383"},"body":"@proxos666
KiritoBlack","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"23","kudosSumWeight":0,"postTime":"2021-06-13T07:35:30.562+01:00","lastPublishTime":"2021-06-13T07:35:30.562+01:00","metrics":{"__typename":"MessageMetrics","views":1776},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:star-wars-games-en/category:ea-forums-en/community:tghpe58374board:star-wars-the-old-republic-en/message:10942315/message:10942383","repliesCount":23,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:10942384":{"__typename":"ModerationData","id":"moderation_data:10942384","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10942384":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:250127"},"id":"message:10942384","revisionNum":1,"uid":10942384,"depth":18,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:star-wars-the-old-republic-en"},"parent":{"__ref":"ForumReplyMessage:message:10942383"},"conversation":{"__ref":"Conversation:conversation:10942315"},"subject":"Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.","moderationData":{"__ref":"ModerationData:moderation_data:10942384"},"body":"

@Diminorik

\n\n

Your account has been sent to the studio to get fixed , this is due to unable to subscribe via swtor.com

\n\n

you can subscribe via steam , noting the failed purchase made though steam though (likley due to accounts not fully linked at the time),

and support do not have that email try resending the email to support@swtor.com from the email on the swtor account , be sure attachments are under 4mb

\n\n

let me know and i can check if that email arrives ok

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":2,"postTime":"2021-06-13T10:28:58.010+01:00","lastPublishTime":"2021-06-13T10:28:58.010+01:00","metrics":{"__typename":"MessageMetrics","views":1754},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:star-wars-games-en/category:ea-forums-en/community:tghpe58374board:star-wars-the-old-republic-en/message:10942315/message:10942384","repliesCount":22,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:10942385":{"__typename":"ModerationData","id":"moderation_data:10942385","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10942385":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:5019447"},"id":"message:10942385","revisionNum":1,"uid":10942385,"depth":19,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:star-wars-the-old-republic-en"},"parent":{"__ref":"ForumReplyMessage:message:10942384"},"conversation":{"__ref":"Conversation:conversation:10942315"},"subject":"Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.","moderationData":{"__ref":"ModerationData:moderation_data:10942385"},"body":"@proxos666

sent the email again just now
https://i.imgur.com/7cveIDq.png","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"76","kudosSumWeight":0,"postTime":"2021-06-13T10:37:58.708+01:00","lastPublishTime":"2021-06-13T10:37:58.708+01:00","metrics":{"__typename":"MessageMetrics","views":3247},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:star-wars-games-en/category:ea-forums-en/community:tghpe58374board:star-wars-the-old-republic-en/message:10942315/message:10942385","repliesCount":21,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:10942386":{"__typename":"ModerationData","id":"moderation_data:10942386","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10942386":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:250127"},"id":"message:10942386","revisionNum":1,"uid":10942386,"depth":20,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:star-wars-the-old-republic-en"},"parent":{"__ref":"ForumReplyMessage:message:10942385"},"conversation":{"__ref":"Conversation:conversation:10942315"},"subject":"Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.","moderationData":{"__ref":"ModerationData:moderation_data:10942386"},"body":"

@Diminorik

\n\n

Still no email (think it maybe due to the email being html based), anyways support have sent an email to (edit) to your swtor account email

\n\n

let me know if you know the email address of that account and get their email ok

I got same problem, never have it before ;/

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@raahed1219

\n\n

swtor username ?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"39","kudosSumWeight":1,"postTime":"2021-06-13T12:14:08.383+01:00","lastPublishTime":"2021-06-13T12:14:08.383+01:00","metrics":{"__typename":"MessageMetrics","views":3220},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:star-wars-games-en/category:ea-forums-en/community:tghpe58374board:star-wars-the-old-republic-en/message:10942315/message:10942388","repliesCount":3,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:10942389":{"__typename":"ModerationData","id":"moderation_data:10942389","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10942389":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4294595"},"id":"message:10942389","revisionNum":1,"uid":10942389,"depth":23,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:star-wars-the-old-republic-en"},"parent":{"__ref":"ForumReplyMessage:message:10942388"},"conversation":{"__ref":"Conversation:conversation:10942315"},"subject":"Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.","moderationData":{"__ref":"ModerationData:moderation_data:10942389"},"body":"

PiotrOrzechowski

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"18","kudosSumWeight":0,"postTime":"2021-06-13T12:15:13.292+01:00","lastPublishTime":"2021-06-13T12:15:13.292+01:00","metrics":{"__typename":"MessageMetrics","views":3218},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:star-wars-games-en/category:ea-forums-en/community:tghpe58374board:star-wars-the-old-republic-en/message:10942315/message:10942389","repliesCount":2,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:10942390":{"__typename":"ModerationData","id":"moderation_data:10942390","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10942390":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:250127"},"id":"message:10942390","revisionNum":1,"uid":10942390,"depth":24,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:star-wars-the-old-republic-en"},"parent":{"__ref":"ForumReplyMessage:message:10942389"},"conversation":{"__ref":"Conversation:conversation:10942315"},"subject":"Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.","moderationData":{"__ref":"ModerationData:moderation_data:10942390"},"body":"

@raahed1219

\n\n

Support have said that you will need to call them when the lines are open

\n\n

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

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ok mate thanks for your help 🙂

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"33","kudosSumWeight":0,"postTime":"2021-06-13T12:52:08.437+01:00","lastPublishTime":"2021-06-13T12:52:08.437+01:00","metrics":{"__typename":"MessageMetrics","views":3199},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:star-wars-games-en/category:ea-forums-en/community:tghpe58374board:star-wars-the-old-republic-en/message:10942315/message:10942391","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:10942392":{"__typename":"ModerationData","id":"moderation_data:10942392","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10942392":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:5019447"},"id":"message:10942392","revisionNum":1,"uid":10942392,"depth":21,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:star-wars-the-old-republic-en"},"parent":{"__ref":"ForumReplyMessage:message:10942386"},"conversation":{"__ref":"Conversation:conversation:10942315"},"subject":"Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.","moderationData":{"__ref":"ModerationData:moderation_data:10942392"},"body":"@proxos666

I got the support email. They asked me to look for a ticket they opened on my ea accout. But my ticket list is empty 🙂 , maybe this is due to my swtor - ea link problem. I tried to reply to their letter with screenshots, maybe now it'll work","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2021-06-13T12:58:06.086+01:00","lastPublishTime":"2021-06-13T12:58:06.086+01:00","metrics":{"__typename":"MessageMetrics","views":3187},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:star-wars-games-en/category:ea-forums-en/community:tghpe58374board:star-wars-the-old-republic-en/message:10942315/message:10942392","repliesCount":14,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:10942393":{"__typename":"ModerationData","id":"moderation_data:10942393","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10942393":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:250127"},"id":"message:10942393","revisionNum":1,"uid":10942393,"depth":22,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:star-wars-the-old-republic-en"},"parent":{"__ref":"ForumReplyMessage:message:10942392"},"conversation":{"__ref":"Conversation:conversation:10942315"},"subject":"Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.","moderationData":{"__ref":"ModerationData:moderation_data:10942393"},"body":"

@Diminorik

\n\n

The EA account has the persona dartdimca not diminorik

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"81","kudosSumWeight":3,"postTime":"2021-06-13T13:04:40.984+01:00","lastPublishTime":"2021-06-13T13:04:40.984+01:00","metrics":{"__typename":"MessageMetrics","views":3180},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:star-wars-games-en/category:ea-forums-en/community:tghpe58374board:star-wars-the-old-republic-en/message:10942315/message:10942393","repliesCount":13,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:10942394":{"__typename":"ModerationData","id":"moderation_data:10942394","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10942394":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:5019447"},"id":"message:10942394","revisionNum":1,"uid":10942394,"depth":23,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:star-wars-the-old-republic-en"},"parent":{"__ref":"ForumReplyMessage:message:10942393"},"conversation":{"__ref":"Conversation:conversation:10942315"},"subject":"Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.","moderationData":{"__ref":"ModerationData:moderation_data:10942394"},"body":"@proxos666

thank you! found it","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"33","kudosSumWeight":0,"postTime":"2021-06-13T13:08:48.749+01:00","lastPublishTime":"2021-06-13T13:08:48.749+01:00","metrics":{"__typename":"MessageMetrics","views":3173},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:star-wars-games-en/category:ea-forums-en/community:tghpe58374board:star-wars-the-old-republic-en/message:10942315/message:10942394","repliesCount":12,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:10942395":{"__typename":"ModerationData","id":"moderation_data:10942395","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10942395":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:250127"},"id":"message:10942395","revisionNum":1,"uid":10942395,"depth":24,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:star-wars-the-old-republic-en"},"parent":{"__ref":"ForumReplyMessage:message:10942394"},"conversation":{"__ref":"Conversation:conversation:10942315"},"subject":"Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.","moderationData":{"__ref":"ModerationData:moderation_data:10942395"},"body":"

@Diminorik

\n\n

you should be sorted now

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"46","kudosSumWeight":1,"postTime":"2021-06-13T13:41:41.399+01:00","lastPublishTime":"2021-06-13T13:41:41.399+01:00","metrics":{"__typename":"MessageMetrics","views":2239},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:star-wars-games-en/category:ea-forums-en/community:tghpe58374board:star-wars-the-old-republic-en/message:10942315/message:10942395","repliesCount":11,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:2749106":{"__typename":"User","id":"user:2749106","uid":2749106,"login":"DartDimca","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-06-10T22:45:06.314+01:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-4.svg?time=1721239543000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:2749106"},"ModerationData:moderation_data:10942396":{"__typename":"ModerationData","id":"moderation_data:10942396","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10942396":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2749106"},"id":"message:10942396","revisionNum":1,"uid":10942396,"depth":25,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:star-wars-the-old-republic-en"},"parent":{"__ref":"ForumReplyMessage:message:10942395"},"conversation":{"__ref":"Conversation:conversation:10942315"},"subject":"Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.","moderationData":{"__ref":"ModerationData:moderation_data:10942396"},"body":"@proxos666

thanks a lot","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"26","kudosSumWeight":2,"postTime":"2021-06-13T13:46:37.292+01:00","lastPublishTime":"2021-06-13T13:46:37.292+01:00","metrics":{"__typename":"MessageMetrics","views":2232},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:star-wars-games-en/category:ea-forums-en/community:tghpe58374board:star-wars-the-old-republic-en/message:10942315/message:10942396","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:447470":{"__typename":"User","id":"user:447470","uid":447470,"login":"Revcarius","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-01-10T21:17:27.272Z"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-4.svg?time=1721239543000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:447470"},"ModerationData:moderation_data:10942397":{"__typename":"ModerationData","id":"moderation_data:10942397","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10942397":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:447470"},"id":"message:10942397","revisionNum":1,"uid":10942397,"depth":25,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:star-wars-the-old-republic-en"},"parent":{"__ref":"ForumReplyMessage:message:10942395"},"conversation":{"__ref":"Conversation:conversation:10942315"},"subject":"Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.","moderationData":{"__ref":"ModerationData:moderation_data:10942397"},"body":"

I have the same problem.
Username: Revianblue

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@Revcarius

\n\n

there is an issue with the linked EA / Origin account that account has the persona revianblue , mail is different to swtor and is a hotmail email

\n\n

you are best opening a ticket at help.ea.cpm for an issue with an origin account , that needs to be sorted to fix the account issue

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Same Problem here, Username Mitcho-UK

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"39","kudosSumWeight":0,"postTime":"2021-06-15T19:02:43.500+01:00","lastPublishTime":"2021-06-15T19:02:43.500+01:00","metrics":{"__typename":"MessageMetrics","views":2144},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:star-wars-games-en/category:ea-forums-en/community:tghpe58374board:star-wars-the-old-republic-en/message:10942315/message:10942399","repliesCount":5,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:10942400":{"__typename":"ModerationData","id":"moderation_data:10942400","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10942400":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:250127"},"id":"message:10942400","revisionNum":1,"uid":10942400,"depth":28,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:star-wars-the-old-republic-en"},"parent":{"__ref":"ForumReplyMessage:message:10942399"},"conversation":{"__ref":"Conversation:conversation:10942315"},"subject":"Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.","moderationData":{"__ref":"ModerationData:moderation_data:10942400"},"body":"

@Chicawawa

\n\n

your account looks ok now , if you still see the error try incognito mode with chrome or delete the web browser cache and cookies

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Having the same problem, already reset password and tried a different browser. Username is Kings_of_Death

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@proxos666EA customer support asked account verification code twice, that is all that happened in last 3 days.

I'm not even sure if they received my reply on email or not.

Maybe, my issue will be solved if i change my verified e-mail to hotmail one?

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same problem
username: killerzan

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@Revcarius

\n\n

this was via help.ea.com for an issue with an origin account , that needs to be sorted to fix the account issue

\n\n

that EA account is not the account your posting on now , the linked EA account has the persona: revianblue and uses a hotmail email

\n\n

changing email addresses does not change linkage between EA/Origin accounts and Swtor Accounts and can use different emails

@SuperSoldierN7

\n\n

Your account has been sent to studio for fixing ( there is no timeframe ) they will email when sorted

\n\n

to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

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