Forum Discussion
@proxos666Hi, I'm having the same problem as everyone else:
"There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved."
I've tried changing passwords and Incognito tabs
Cleared web browser's cache, cookies, and history
Nothing helped
SWTOR name is: saslazoid
Hello. Same issue as everyone else.
SWTOR name: Ootoc
- proxos6664 years agoHero+
You need to reset the password on the linked EA account that account has the persona ootocz (not J00manchew that your posting on now ) that EA account uses a hotmail email and is different to what is on your swtor account
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared