Forum Discussion
be sure to email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
will have a response about the account in about 8 hrs when support are online for the day
Hello,
I am getting the same message:
There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance.
Account name is: Dashleebo
Thank you for looking into this, I would like to subscribe for 180 days.
- proxos6665 years agoHero+
Support said your account looks fine now
if still seeing the error , use incognito mode on chrome initially or delete the web browser cache and cookies.
- 5 years ago
Hello,
I'm experiencing the same issues, tried resetting passwords for my EA account, no difference.
Username: Kenablo
Thanks in advance.
- proxos6665 years agoHero+
Your account has been sent to studio for fixing ( there is no timeframe ) they should email when it is fixed
to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted
About STAR WARS™: The Old Republic™
Recent Discussions
- 2 days ago
- 3 days ago
- 5 days ago