Good day
The same issue here, need to subscribe and purchase some Cartel Coins, but just can't.
Don't think though, that EA doesn't want my cash or something 🙂
There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance.
Account name is: MebiusOrgana
Hope there is the way to solve the problem.
Thanks in advance!
You need to reset the password on the linked EA account that account has the persona trankvilon13 (not MebiusOrgana that your posting with now) that EA account uses a mail.ru email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Hello. I have the same problem. Reseting the password and using incognito/different browser didn't help.
My swtor account is kinziekens.
Appriciate your help.
Hello. I have the same problem. Reseting the password and using incognito/different browser didn't help. swtor - ddumaa. Appriciate your help.
I am having the same issue, I reset my password on EA and on SWTOR.
my swtor account is rawrimasith
I am having this same issue "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance."
I tried changing the password for the EA account, incognito, other browsers, no change.
Swtor user name: Ecarco
Please help
I am having this same issue "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance."
I tried changing the password for the EA account, incognito, other browsers, no change.
Swtor user name: Iloveben
Please help
Same Issue. Resetting pw didn't help
Swtor Bankschief
Your account has been sent to studio for fixing ( there is no timeframe ) they should email when it is fixed
to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted
Your account has been sent to studio for fixing ( there is no timeframe ) they should email when it is fixed
to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted
Your account has been sent to studio for fixing ( there is no timeframe ) they should email when it is fixed
to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted
Your account has been sent to studio for fixing ( there is no timeframe ) they should email when it is fixed
to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted
You need to reset the password on the linked EA account that account has no persona (not shadowwarrior824 that your posting on now) that EA account uses the same email as on your swtor account
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Your account has been sent to studio for fixing ( there is no timeframe ) they should email when it is fixed
to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted
Hi, I have the same problem for SWTOR. (I already changed password and browser)
Username : Rerrath
Support said there is an issue with the linked EA account , to fix it, you will need to call them when the lines open
will check again , they did say it was the gmail on the swtor account , just checking in case it was entered as googlmail or something like that
support confirmed it is a gmail address and also confirmed it is the same email address for swtor and EA account
same issue for me ☹️
swtor username ?
Husyta
Your account has been sent to studio for fixing ( there is no timeframe ) they should email when it is fixed
to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted
Ho ! It is working now, i can sub, here how I did :
I went to the mailbox of the account creation mail (The first email with you created your account)
Then I go to ea.com and ask for a new password (forget password option)
I received an email to reset my password, I click it, then it is telling me to choose a display name, then I have access to the EA panel.
I go in my swtor account and it is working, no more red message, I can sub and I can redeem code.
Hello, I am having the same issue.
There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance.
game name is wolfdr
Your account has been sent to studio for fixing ( there is no timeframe ) they should email when it is fixed
to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted
