Your account has been sent to studio for fixing, they should email when it is fixed
to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted
Hi,
I have the same problem, when I want to buy a subscription to SWTOR, it says.
"There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance."
I tried resetting the password (https://signin.ea.com/p/web2/resetPassword), but it still says.
My SWTOR Username is AlchyCZE.
Your account has been sent to studio for fixing, they should email when it is fixed
to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted
@proxos666 Hi, when I go to redeem a code I get prompted with:
"There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance."
Nothing seems to work, how can I get this fixed?
Username: InnerPieces
Thank you
Support have asked if you can call them when the lines open, they can assist you further to resolve the account issue
