Forum Discussion

Aezwyn's avatar
Aezwyn
5 years ago

There is an issue with your Electronic Arts account CANT SUBSCRIBE.

"There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-rep...
DerEisen1208's avatar
DerEisen1208
3 years ago

Hello, Im currently having this issue. I reset my password, but I'm unable to subscribe to the game. Its giving me the same error over and over.

proxos666's avatar
proxos666
Hero+
3 years ago

@DerEisen1208 

swtor account / displayname ? need this to confirm the swtor account your having issues with

  • proxos666's avatar
    proxos666
    Hero+
    3 years ago

    @DerEisen1208 

    To fix the account You need to reset the password on the linked EA account persona dereisendrache2 that account uses a yahoo.com email , different to what is used on the swtor account

    use the following link (insert the yahoo.com swtor email) to reset the password then login on that EA account to fix the swtor account for purchasing

  • DerEisen1208's avatar
    DerEisen1208
    3 years ago
    @proxos666 I haven't had access to that email or account in a long time and I reset all that information awhile back as well, is there anyway other way I can fix it without doing that?

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