Support have your email with the screenshots, unfortunately they cant add the gametime due to account issue
for the issue you have you need to call swtor support when the lines are open, it should be a quick easy fix though, once resolved they can add the gametime
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
english lines open in about 5 hrs time
Hello, I have the same issue and I cannot subscribe, I tried changing the passwords but didn't work. Account name is Kunjack.
To fix the account You need to reset the password on the linked EA account n5n5x3q7r that has been disabled, that account uses the same email used on your swtor account
use the following link (insert the swtor email) to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Hello, as I said, I have already tried. I reset the password on EA account then I tried sub while on incognito and I still get the same message. I`ll will try calling support when they are open tomorrow.
can you post here on the ea account n5n5x3q7r instead of the one your posting with now as Cornelius1034 just to be sure your resetting the right ea account
Oh here we go ! I completely forgot I had this account too. Sorted now , I just subed
I'm also having this issue after trying to resubscribe to SWTOR. I have tried resetting my EA account password but has not worked.
@proxos666 - Display name is Memanoth
I think I found the issue, are we able to transfer the game licence from one EA account to another?
game linkage is permanent unfortunately, attempts to delete or merge that ea account can break the swtor account permanently
if you delete or merge that account see https://help.ea.com/en-tr/help/account/close-ea-account/
Deleting your EA Account will permanently break your Pogo or SW:TOR account. We can’t restore Pogo or SW:TOR accounts when this happens.
