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Aezwyn's avatar
Aezwyn
4 years ago

There is an issue with your Electronic Arts account CANT SUBSCRIBE.

"There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-rep...
proxos666's avatar
proxos666
Hero+
2 years ago

@Cornelius1034 

can you post here on the ea account n5n5x3q7r instead of the one your posting with now as Cornelius1034 just to be sure your resetting the right ea account

memanoth's avatar
memanoth
2 years ago

I'm also having this issue after trying to resubscribe to SWTOR. I have tried resetting my EA account password but has not worked.

  • memanoth's avatar
    memanoth
    2 years ago

    @proxos666 - Display name is Memanoth

    I think I found the issue, are we able to transfer the game licence from one EA account to another?

  • proxos666's avatar
    proxos666
    Hero+
    2 years ago

    @memanoth 

    game linkage is permanent unfortunately, attempts to delete or merge that ea account can break the swtor account permanently 

    if you delete or merge that account see  https://help.ea.com/en-tr/help/account/close-ea-account/


    Deleting your EA Account will permanently break your Pogo or SW:TOR account. We can’t restore Pogo or SW:TOR accounts when this happens.

  • proxos666's avatar
    proxos666
    Hero+
    2 years ago

    @memanoth 

    support said the account is fine now as you have reset the password on the linked ea account

    if still seeing the message, use incognito mode with chrome or delete the web browser cache and cookies and see if it persists

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