There is an issue with your Electronic Arts account which will prevent purchases

proxos666
Hero+
2 years ago
@Vextalf

should have a response back from swtor support in about 8 hrs when they are online for the day
- 0krke5bm11y9
  2 years ago
  I have the same problems as them, has a solution been found or something?
  - proxos666
    Hero+
    2 years ago
    @0krke5bm11y9
    
    swtor account displayname ?
- Zanszu
  2 years ago
  Hi there,
  I am having the same issue. Access to EA / SWTOR accounts are OK, I can login as normal but I am simply unable to add a subscription.
  I have tried via Steam, the money was withdrawn from my bank account but the subscription is still not validated (after two days).
  SWTOR Login name: Zanszu
  EA /SWTOR email account are now the same but the issue still persists.
  Please, can you help?
  Many thanks
  Zanszu
  - proxos666
    Hero+
    2 years ago
    @Zanszu
    
    checking the account with swtor support, response will be in about 9 - 10 hrs when support are online
    
    For the steam purchase you will need to email screenshots per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
    
    Using the same email on non linked accounts does not create a linkage to the account, the account linkage is permanent and used the original email to create that swtor account, these accounts can now use different emails and passwords
proxos666
Hero+
2 years ago
@Vextalf

you will need to call swtor support when the lines are open

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™

~CM Edit - Edited post to provide article on how to contact support for STAR WARS™: The Old Republic™ -Rtas

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There is an issue with your Electronic Arts account which will prevent purchases

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