Twitch Prime Rewards Issue

Question

Hello,&nbsp;&nbsp;&nbsp; &nbsp; &nbsp;To sum this up as much as possible, I have an issue with the account my Twitch Prime rewards are on and would like to move them to another. They were mistakenly used on an account which was made after I had difficulties recovering my primary one, which I now have. None of the content has been used on this account.&nbsp;&nbsp; &nbsp; &nbsp;My question is, where do I go for a problem like this? I've looked for some sort of way to email somebody who can help me with this, but all I've found is a phone number and in game tickets I can't use without a subscription. If I can't go anywhere for this, and I'm stuck with the account it's on, please tell me so I can quit scrambling across the internet to find a way to move it.&nbsp;&nbsp; &nbsp; &nbsp;Also, if the above isn't possible is it possible to have a character transferred to the secondary account? There's only one I really care about all that much.&nbsp; &nbsp; &nbsp;Thanks.

belgorad · Answer

@AIIicinFor the part about transferring a character from one account to another, unfortunately that is not possible to transfer between accounts.As for the main issue you can try to create a new amazon / twitch account with a different email address, get another code using that secondary email and then apply that code to the account that you want. &nbsp;That would be a quicker option to just create a second account on amazon to just cancel once you get the code.Otherwise you can try to email "support@swtor.com" to see if they can assist you or call Customer service. &nbsp;I don't think they would be able to transfer the code to a different account. &nbsp;You may need to create a second account on amazon to get a different code but you can try. &nbsp;I know the promotion ends on the 15th of May so you have sometime but I would keep that as an option.If you wish to call Customer Service, see db woodynz post here with a link to numbers and how to use skype if you have it.Using skype with that contact is a free call to the best of my knowledge, that number is only available as per the hours listed (Support available from 9.00 CT - 21.00 CT) so need to confirm time zone etc.

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Twitch Prime Rewards Issue

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