Unable to access old account
I am a returning player who has forgotten his password and has a new phone so I can no longer use the security key. It is proving impossible to reset my account and when you ring the UK contact numbe...
Forum Discussion
Rang that number. Its 1920hrs here so it should be open but the recorded message says that they are on holiday?!? Just mega frustrated
You could call the french and German line and ask to be transferred to the English line i guess
@EA_Kat odd any ideas ?
EA_KatEA Staff
The whole of EA had some system issues yesterday, so it might be connected to this.
@Didihomer please give it another try. If the issues persist let me know and call one of the other lines. They can for sure transfer you to the english lines.
~Kat
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