Forum Discussion

Anonymous

8 years ago

SolvedApproved

Unable to Retrieve Server List (SWTOR)/ISP needs to get connected with EA

Dear EA/SWTOR, I'm a returning player, looking to explore the changes since the server merge. I have not been able to retrieve the server list. I've contacted my ISP but they were unable to help. Th...

Anonymous
8 years ago
Approved
@proxos666 @EA_Kipling
Thanks for your help. I've solved the issue on my end. I've found out that the CovenantEyes app on my computer was a version that had a broken update system. I have manually updated the app and I am able to access the game now.

proxos666

Hero+

8 years ago

Can you confirm that if you tether this computer to your mobile phone and use the mobile phone network for internet (not a wireless connection to your home internet) or another ISP as a test that the server list still doesnt appear.

Anonymous

8 years ago

Approved

@proxos666 @EA_Kipling

I tried tethering using my mobile phone. The server list couldn't load as well. Here are my trace route results

Anonymous
8 years ago
Approved
@proxos666 @EA_Kipling
Thanks for your help. I've solved the issue on my end. I've found out that the CovenantEyes app on my computer was a version that had a broken update system. I have manually updated the app and I am able to access the game now.
proxos666
Hero+
8 years ago
@terencekrm

Glad to hear It was just worked out CE was the cause in this link as well