Forum Discussion

Rising Newcomer

2 months ago

Untrusted Computer

I know my uid and pwd. But I changed my computer and now it says the follow,

We don't recognize the device you are using. We have sent a One-Time Password to the email address associated with your account. Please enter the One-Time Password to continue.

Well that e-mail never arrives have tried to do this 50 times now over like a week.

Is it possible to login in some other way? Or disable this verification?

technical issues

1 Reply

proxos666
Hero+
2 months ago
If the email is not arriving you will need to call swtor support when the lines are open to update the email on the swtor account to one that can receive the otp email