Forum Discussion

5 years ago

Solved

We're sorry, but we can't perform transactions to this credit card.

We're sorry, but we can't perform transactions to this credit card. please load a different one. This is all that pops up when I try to purchase a subscription with my mastercard on the SWTOR site. ...

proxos666
5 years ago
@AndraKotten

Is this a debit mastercard ? if so it likely cant be used to purchase a subscription , it may work for buying 60 days sub

proxos666

Hero+

4 years ago

@Blueheim87

swtor username ?

Blueheim87

4 years ago

@proxos666

My username is Blueheim

proxos666
Hero+
4 years ago
@Blueheim87

Support see no transaction attempts on their end

they suggest registering (saving) the card in the system before trying to purchase, otherwise try a different payment method.
- jayskywalker20
  4 years ago
  I'm trying to delete old cards I had and I don't know how to plus I'm trying to add my visa debit card and it wont let me. I'm trying to buy cartel coins.
- HC_Vannaka
  3 years ago
  @proxos666 Hello I'm also having the same problem over the past few days.
  USER:Burritochumpy
  - proxos666
    Hero+
    3 years ago
    @HC_Vannaka
    
    You will need to call swtor support when the phone lines are open to fix an account issue on that swtor account
    
    https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...