Is this a debit mastercard ? if so it likely cant be used to purchase a subscription , it may work for buying 60 days sub
I was wondering if you found solution for this, because i have same problem and its not let me buy 60 day one time or recurring or even cartel points.
My user name in swtor is AeternusDantes.
To fix the account You need to reset the password on the linked EA account that account has the persona aeternusdante (not DanteDecimo your posting on now) that EA account uses the same email as on your swtor account
use the following link (insert the swtor email) to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Thank you very much.
Your suggestion worked, really thank you very much.
Sadly I did all of this and it didn't work.
I've tried my debit MasterCard and my PayPal.
I even reset my SWTOR password and the EA password, then I logged into both afterwards. Didn't work.
Cleared the cache, didn't work.
When into incognito, didn't work ☹️
Emailed SWTOR directly, hoping for a response because I really would like to subscribe again.
swtor username ? if this is swtor account SilithMetsu
To fix the account You need to reset the password on the linked EA account that account has the persona silithmetsu (not silithmetsuu your posting on now) that EA account uses a Hotmail email
use the following link to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
You will need to call swtor support when the phone lines are open to fix an account issue on that swtor account
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...
