Forum Discussion

5 years ago

Solved

We're sorry, but we can't perform transactions to this credit card.

We're sorry, but we can't perform transactions to this credit card. please load a different one. This is all that pops up when I try to purchase a subscription with my mastercard on the SWTOR site. ...

proxos666
5 years ago
@AndraKotten

Is this a debit mastercard ? if so it likely cant be used to purchase a subscription , it may work for buying 60 days sub

LaotionKid

2 years ago

Same problem

Username: Bopbampow

proxos666

Hero+

2 years ago

@LaotionKid

You will need to call swtor support when the lines are open to fix the account issue

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

Raikou666
2 years ago
I got the same problem cant do anything tried visa card tried mastercard same thing
and funny enough cant contact or make a ticket either cause im not subbed and i have no way to make tickets on their website either
Display name: FoxScream
- proxos666
  Hero+
  2 years ago
  @Raikou666
  
  will be Tuesday before a response on here , only the English line will be open on Monday due to a holiday so you can call them when they are open, anyone with an account issue can contact swtor support
  
  https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
  - proxos666
    Hero+
    2 years ago
    @Raikou666
    
    Support said you called in yesterday and got sorted , so that is good to hear