Forum Discussion

Anonymous

10 years ago

Approved

Your Connection to the server has been lost

Hi, I am trying to access the shadowlands server, which I was able to do previously. The launcher updated fine, but when I attempt to access any server I get the above error. I followed another pos...

Anonymous

10 years ago

Approved

Having a similar issue. Cannot connect to any server and I receive the "Your connection to the server has been lost" message.

EA_Nils
Community Admin
10 years ago
@da8vii @NateousFillion @doovle @Haruoni @Grinhauzguy Hi guys,

Please check out the the Network Troubleshooting Steps here: http://answers.ea.com/t5/STAR-WARS-The-Old-Republic/Guide-Launcher-Troubleshooting/td-p/4805820#6

I suspect that due to the expansion the swtor.exe file has been updated and you might have to ensure that your internet security software & hardware (firewall, anti-virus, router) aren't blocking it. If the file is already whitelisted, remove it and then add it again. The checksum for the file might have changed, so this should be the easiest way to ensure that it is not blocked in anyway.

Let me know how you get on afterwards.

Cheers,

Nils
- Odinnir
  10 years ago
  None of it is working. I'm losing sub days.
- Anonymous
  10 years ago
  Approved
  fixed for me, I changed DNS servers to Google's and redone what you said.
  after a restart and a fix in the launcher, I can now join a server.
  - Odinnir
    10 years ago
    What exactly did you do?
- Anonymous
  10 years ago
  Approved
  Thank you, problem was in firewall. All good now)