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charlieswan101's avatar
charlieswan101
Seasoned Newcomer
5 days ago

Game Screen Blanking/Requires PC Restart

My game screen has been blanking out where I can still hear the audio but the game screen isn't shown. It also makes my PC fan run like crazy. Not sure what is happening, but my Nvidia drivers are up...
bug
pc
technical issues
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
5 days ago

charlieswan101​ Hey, there

We definitely want to get you into the game. Sorry to hear you have been having some issues there. Can you attach a DxDiag?

Once we get that, we can take a look and see what is happening in the background.

Also, we posted some information around issues like this too here: [INFO] Crashing using certain NVIDIA GPU's or Intel Processors

I would keep an eye on the updates as well. We can absolutely still look at your system, as I am curious about the error report.

Thanks!

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