75k credit pop up didn’t work [MERGE]
DEVELOPER ANNOUNCEMENT: We discovered an issue where some players saw the pop-up, but did not receive the 75,000 credit gift. As Carrie mentioned we doubled up the reward today, however, we're additi...
Forum Discussion
"CG_Leviathan;c-1507422" wrote:
Hello all,
While we do occasionally encounter bugs such as this, please be aware that at the moment the pop-up appears, the gift has already been granted. You will not be able to see a change in credit balance upon clicking the Collect button. You should, however, have a receipt in your inbox.
(Note: You can only collect this reward once per device.)
If you did not receive this receipt and are still concerned, please contact CS using the in game Help button. They will be able to review your account to see if the credits were granted.
Last time I had a similar issue with the Kylo shards not showing up CS told me to just wait until the event was over to see if they just showed up somehow. Will we get a similar “fix” with this one? The problem with that was the event technically ended in February and the shards were supposed to have been granted in December. So the fix was for me to just wait for a few months and hope they show up...
