"Dareal_poleybear;c-2411872" wrote:
I’m having the same problem with an apple Game Center account. How did the advisors get you to fix this?
Oh, the "advisors"... Be prepared for a lot of frustration. It might be a lot easier if you know your PlayerID (this is the first thing they will ask you). Without the PlayerID, you have to convince them to escalate your issue to a higher instance, because apparently the advisors can't do anything about it, and will keep repeating the same questions and instructions that won't help you at all.
If you want to keep more than one game profile, I strongly suggest linking the SWGOH account(s) to Google (as a backup of your Game Center link). If you don't have an Android device, you could install BlueStacks on your computer (it's an Android emulator). It can be a lot of work, but if you really don't want to lose your game profile, it might be worth it.
Currently, I have three SWGOH profiles, each linked to a different Google account.
Let us know if you made any progress with EA Support. Hopefully, our experience might help others facing the same problem. Good luck!
