Forum Discussion

Whattie's avatar
Whattie
New Spectator
5 years ago

App continuously crashing after purchase

Hello,

FYI after i bought the 21.99euro pack today, the game keeps crashing with error 60.

sort of sync issue i guess between server and client

unable to play since a couple hours, no news so far.

i'm not the only one affected by this issue, waiting for fixes...

Btw, apple already took my 21.99euro and in-game i didnt receive anything
  • bargeek13's avatar
    bargeek13
    Rising Newcomer
    5 years ago
    Yea they told me to reinstall game- now it won’t even load the game. Just crashes to home screen
  • bargeek13's avatar
    bargeek13
    Rising Newcomer
    5 years ago
    Did you uninstall your game? Those that uninstalled still aren’t getting in
  • mstelling's avatar
    mstelling
    5 years ago
    They said issue is resolved, but mine is still crashing. Reinstalled the game and rebooted phone and still crashes to home screen when checking for updates.
  • BobcatSkywalker's avatar
    BobcatSkywalker
    5 years ago
    "JacenRoe;c-2051238" wrote:
    They just made a post about it.

    Game breaking bug that ruins our experience? Missing rewards? Lagging with every tap? Broken mechanics that make content harder? They will maybe acknowledge it in a few weeks. Possibly fix it months later.

    Players unable to give them money? Fix instantly.


    Your using the word weeks incorrectly, I think you meant months.
  • mstelling's avatar
    mstelling
    5 years ago
    It’s fixed. I just did this on my iPhone. Go to ITunes Store and update your game. I can now login and also received the crystals I purchased.

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