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Filthyhobo17's avatar
Filthyhobo17
3 years ago

Banned for no reason

So last night my account was banned for no reason and I've been trying all day to get ahold of someone to fix this situation but I've had zero luck, does anyone know how I can go about and get this fi...
mykdapet's avatar
mykdapet
New Ace
3 years ago
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"DarjeloSalas;c-2403806" wrote:
"Ultra;c-2403803" wrote:
"Ontouralldaynz;c-2403800" wrote:
"TheFilthyJedi;c-2403795" wrote:
I've never had any issues with the game, I don't converse with anyone through the chat. I don't understand what I did wrong, I've called the EA helpline but they just sent me here, I've messaged EA help on twitter and I got no reply from them.


Standard operation from people who wont and can't help you. I've had an ingame issue for a year or so now, I've provided screen shots, each day or each week its a bunch of dead end responses then "have you tried the forum" yeah I have and I don't see why anyone on a public forum would top up my account with items I bought I never got.


I'm not surprised they sent you here, none of the people that ever respond on the ingame answer anything, use real names and when they don't know what to do, they end the chat. I hope your figure out why your account was banned, my got banned last year for no apparent reason either for a week, never used any cheat codes (wouldn't even know how) and at the most I've spent a total of $10 USD on the game in 6 years of playing it.



what’s your ally code of the banned account

what’s your current ally code ( i assume you still play the game under a new account since you are still here a year later)

https://swgoh.gg/p/721861994/

Said he was banned for a week, so it will still be this account.


I would think if you ban someone even for a day, that standard procedure would be to inform them they were banned, tell them why, and give them an address or something where they can challenge it if they want to. Just banning them and saying squat is a pretty poor way of handling it.

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for no reason","id":"message:3872243","revisionNum":1,"repliesCount":37,"author":{"__ref":"User:user:15624"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:swgoh-general-discussion-en"},"conversation":{"__ref":"Conversation:conversation:3872243"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:3872243"},"body@stripHtml({\"truncateLength\":200})":"So last night my account was banned for no reason and I've been trying all day to get ahold of someone to fix this situation but I've had zero luck, does anyone know how I can go about and get this fi...","body@stringLength":"204","rawBody":"So last night my account was banned for no reason and I've been trying all day to get ahold of someone to fix this situation but I've had zero luck, does anyone know how I can go about and get this fixed? ","kudosSumWeight":0,"postTime":"2023-02-03T13:10:15.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:3872243_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2705},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"So last night my account was banned for no reason and I've been trying all day to get ahold of someone to fix this situation but I've had zero luck, does anyone know how I can go about and get this fixed?"},"Conversation:conversation:3872243":{"__typename":"Conversation","id":"conversation:3872243","solved":false,"topic":{"__ref":"ForumTopicMessage:message:3872243"},"lastPostingActivityTime":"2023-02-06T12:07:23.000-08:00","lastPostTime":"2023-02-06T12:07:23.000-08:00","unreadReplyCount":37,"isSubscribed":false},"ModerationData:moderation_data:3872243":{"__typename":"ModerationData","id":"moderation_data:3872243","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:3872243_1":{"__typename":"Revision","id":"revision:3872243_1","lastEditTime":"2023-02-03T13:10:15.000-08:00"},"ForumReplyMessage:message:3872264":{"__typename":"ForumReplyMessage","id":"message:3872264","conversation":{"__ref":"Conversation:conversation:3872243"},"author":{"__ref":"User:user:107874"},"revisionNum":1,"uid":3872264,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:swgoh-general-discussion-en"},"subject":"Re: Banned for no reason","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:3872264"},"parent":{"__ref":"ForumTopicMessage:message:3872243"},"body":"
\"DarjeloSalas;c-2403806\" wrote:
\"Ultra;c-2403803\" wrote:
\"Ontouralldaynz;c-2403800\" wrote:
\"TheFilthyJedi;c-2403795\" wrote:
I've never had any issues with the game, I don't converse with anyone through the chat. I don't understand what I did wrong, I've called the EA helpline but they just sent me here, I've messaged EA help on twitter and I got no reply from them.


Standard operation from people who wont and can't help you. I've had an ingame issue for a year or so now, I've provided screen shots, each day or each week its a bunch of dead end responses then \"have you tried the forum\" yeah I have and I don't see why anyone on a public forum would top up my account with items I bought I never got.


I'm not surprised they sent you here, none of the people that ever respond on the ingame answer anything, use real names and when they don't know what to do, they end the chat. I hope your figure out why your account was banned, my got banned last year for no apparent reason either for a week, never used any cheat codes (wouldn't even know how) and at the most I've spent a total of $10 USD on the game in 6 years of playing it.



what’s your ally code of the banned account

what’s your current ally code ( i assume you still play the game under a new account since you are still here a year later)

https://swgoh.gg/p/721861994/

Said he was banned for a week, so it will still be this account.


I would think if you ban someone even for a day, that standard procedure would be to inform them they were banned, tell them why, and give them an address or something where they can challenge it if they want to. Just banning them and saying squat is a pretty poor way of handling it.","body@stringLength":"1901","rawBody":"
\"DarjeloSalas;c-2403806\" wrote:
\"Ultra;c-2403803\" wrote:
\"Ontouralldaynz;c-2403800\" wrote:
\"TheFilthyJedi;c-2403795\" wrote:
I've never had any issues with the game, I don't converse with anyone through the chat. I don't understand what I did wrong, I've called the EA helpline but they just sent me here, I've messaged EA help on twitter and I got no reply from them.


Standard operation from people who wont and can't help you. I've had an ingame issue for a year or so now, I've provided screen shots, each day or each week its a bunch of dead end responses then \"have you tried the forum\" yeah I have and I don't see why anyone on a public forum would top up my account with items I bought I never got.


I'm not surprised they sent you here, none of the people that ever respond on the ingame answer anything, use real names and when they don't know what to do, they end the chat. I hope your figure out why your account was banned, my got banned last year for no apparent reason either for a week, never used any cheat codes (wouldn't even know how) and at the most I've spent a total of $10 USD on the game in 6 years of playing it.



what’s your ally code of the banned account

what’s your current ally code ( i assume you still play the game under a new account since you are still here a year later)

https://swgoh.gg/p/721861994/

Said he was banned for a week, so it will still be this account.


I would think if you ban someone even for a day, that standard procedure would be to inform them they were banned, tell them why, and give them an address or something where they can challenge it if they want to. Just banning them and saying squat is a pretty poor way of handling 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