Cheating and Appeals Process

I meant incoherent as in it was hard to understand what that poster meant in their rant. 

As for your post, pretty much everything you said is wrong. If anything the game is a million times faster for new players. From the hyperactive to lsbs to accelerated shards to now being able to relic <7 star characters its much easier to work on old content then it was 5 years ago. Of course the reason is they want you to then spend on new content. This leads into the last half of your first paragraph, with all that youre surprised that arena (are you talking about gac or squad?) have characters with relics? Was everyone else in the game supposed to slow their progress to match you? 

Guilds or anyone reporting in game or through the web form is 100% not an auto ban that is an outright lie. If it was there wouldn't be so many posts of people complaining cheaters are still active. They review each case and ban in waves to prevent the cheaters from figuring out how they got caught. 

As for false bans it does suck and I think their process is time consuming and frustrating but I dont think I've ever seen a false ban not overturned eventually. Otherwise provide the ally code and reddit or forum posts proving someone didn't do anything shady and was still banned from the game. 

I reserve my compassion for those that deserve it. Not cheaters, morons, or scrubs who are terrible at the game and wont listen or do anything to be better. Or even read and know what theyre talking about.