Customer support?!
I've moved from the US to Europe, I've been using my 2 in game time adjustments to keep up with annual daylight savings changes, having now moved to Europe I've asked for support in changing my timezo...
Forum Discussion
I believe the post you are referencing was from before the twice a year changes you could make on your own. Not 100% sure on that though. But yeah this is total BS. There is no reason they shouldn't change it for you. I am sure they can see you're logging in from a different location than you have been previously.
