Forum Discussion

Hoodgreat's avatar
8 months ago

Did a survey for Solsten and EA, but didn’t get a reward


Was supposed to get 80 darth Vader shards. Anyone has the same problem?
  • I also filled that out and got to that screen. Gave it my Player ID and Ally Code, but haven’t received anything. Did it about 24 hours ago (21 March 2024)
  • It has to be legit because I accessed it from a pop up in game, not externally. Maybe there is a delay while they wait for the survey to finish it’s time delay to farm results before issuing the reward, but that’s just a guess/theory.
  • "Lumiya;c-2462443" wrote:
    "NikitaNikita;c-2462435" wrote:
    "Gabe9876543210;c-2462402" wrote:
    I would not trust that, or give it my personal info, such as player ID.

    It was a link from within the game


    Was it a Pop Up in game?

    Edit nevermind just saw that you said it was...

    I would make a post in https://answers.ea.com/t5/Bug-Reports/bd-p/star-wars-galaxy-of-heroes-bug-report-en

    Hopefully they can help you there


    Don't make a post. Add to the one below if you really need to. It's been stated the shards will come at a later date.

    https://answers.ea.com/t5/Technical-Issues/Missing-Darth-Vader-shards/td-p/13585050
  • "JoizWazz;c-2462362" wrote:
    It has to be legit because I accessed it from a pop up in game, not externally. Maybe there is a delay while they wait for the survey to finish it’s time delay to farm results before issuing the reward, but that’s just a guess/theory.


    I hope so
  • "Gabe9876543210;c-2462402" wrote:
    I would not trust that, or give it my personal info, such as player ID.

    It was a link from within the game
  • "NikitaNikita;c-2462435" wrote:
    "Gabe9876543210;c-2462402" wrote:
    I would not trust that, or give it my personal info, such as player ID.

    It was a link from within the game


    Was it a Pop Up in game?

    Edit nevermind just saw that you said it was...

    I would make a post in https://answers.ea.com/t5/Bug-Reports/bd-p/star-wars-galaxy-of-heroes-bug-report-en

    Hopefully they can help you there