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12 Replies
- EA_Gunner1 year ago
EA QV Team
I need your ally code
- obpxuenxq59m1 year agoNew Rookie
My ally code is 425-494-317
- EA_Gunner1 year ago
EA QV Team
Based on your account details, the purchase failed. Please check the store again if the bundle is available in your store again.
- obpxuenxq59m1 year agoNew Rookie
Yes the bundle is still available in the store..however, the money is deducted from my bank account
- obpxuenxq59m1 year agoNew Rookie
And in the google play store transaction record, it also showed that it was successful
- EA_Gunner1 year ago
EA QV Team
Have you contacted EA Help by any chance?
- obpxuenxq59m1 year agoNew Rookie
I did try EA help, so far no reply yet
- EA_Gunner1 year ago
EA QV Team
Can you please open a case with them, please?
- obpxuenxq59m1 year agoNew Rookie
Alright I did open, now still waiting for a reply
- EA_Gunner1 year ago
EA QV Team
They checked your payment information. However, as I wrote at the beginning, the purchases failed. You need to contact Google Play and request a refund.
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