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StreamerBoat's avatar
StreamerBoat
Seasoned Newcomer
7 days ago

Do in-game reports work?

There's been a cheater in my Fleet Arena, whose ally code is 14262758, that's been cheating for a whole month and nothing has been done about them despite multiple reports being filed against them in-game. I'm apart of a Discord server for my arena so I know at least 10 people have reported them, yet this person with 4 and 5 star ships keeps climbing to #1 in an arena with multiple 7 star Negotiators and Malevolences.  Everyone in the top 50 has spent some sort of money in the game except them so I don't know how much more blatant the cheating could be.

So do in-game reports work? I just came across the google form version of reporting and filled that out as well, so I'm also wondering if reporting works at all? I know reporters won't be contacted if action is taken "for privacy reasons" (which is really dumb and should not be a thing), but has anybody ever reported somebody and seen action taken in-game? I'm hoping one day I log on and don't see a level 80 5 star executrix and 4 star geo ships atop of the ladder.

3 Replies

  • In game reporting for cheating doesn't work.  That goes to EA support, who have no idea.  In game reporting would probably work for abuse, which is generic.

    The Google forms goes to somebody relevant.  Whether they'll act on it, isn't clear.  However, it may prove fruitful.  Whereas, the in game button is a button to oblivion.

  • Additional information regarding reporting cheaters is contained in this post

    https://forums.ea.com/discussions/swgoh-general-discussion-en/cheating-and-appeals-process/10674104

  • jdjdjfkth's avatar
    jdjdjfkth
    Seasoned Scout
    7 days ago

    No. The in game help is a worthless feature. CG does not have any form of legitimate customer support. 

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