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Haidebej's avatar
Haidebej
6 years ago

Galactic Chase - Broken

I am experiencing a bug. I have submitted it via the proper channel, but I wanted to post here, mainly to see if I was among a very small percentage, or if it was more widespread.

If I click on the Find button on any character that has shards in a fleet battle, I get a never ending loading circle of death. Additionally, if I go directly to fleet battles, I see this:


Anyone else getting this issue? I’d like to be able to spend my fleet energy before it fills up, and I’d really like to be able to complete my dailies. Right now, I cannot.

  • psycophrenic's avatar
    psycophrenic
    6 years ago
    Yea that's basic troubleshooting. For unknown reasons the old files aren't deleted when an update comes in and it makes the app weight tons of data. I clear cache+data once ina while to avoid such problems.
  • Drazz127's avatar
    Drazz127
    6 years ago
    Have you tried closing out of the game completely and reloading it? Then going directly to ship battles instead of using the find button?
  • maxx121312's avatar
    maxx121312
    6 years ago
    Same issue. How do you hard reset? For some reason I am very worried about uninstalling/reinstalling as I have no faith it will ever work again!
  • Haidebej's avatar
    Haidebej
    6 years ago
    I've closed and re-opened the game, done my hard reset, to no avail. I'm down to uninstalling and reinstalling the game. Guess I'm trying that next, but after reading the horror stories of a couple of lost accounts, I'm a bit hesitant. No guts, no glory, right?
  • Haidebej's avatar
    Haidebej
    6 years ago
    Uninstall, restart phone, reinstall did fix the issue. I was sweating bullets the entire time.
  • maxx121312's avatar
    maxx121312
    6 years ago
    I uninstalled / reinstalled and it worked. B2 updated too. Guess something went on with that update earlier this week but for others that method works. I wrote down all my info - player ID/ally code, etc. to be safe but wasn't needed.
  • Gradius74's avatar
    Gradius74
    6 years ago
    Same issue here. Deleted. Reinstalled. Rebooted. Updated. Nothing seems to work. I called tech support and they are not seeing any issue. Hopefully this will get noticed sooner than later and more people are reporting the same issue. Standing bye in hopes ea fixes this.

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