Forum Discussion

giorda2608's avatar
8 years ago

Game in background - Restart

Hi
When I hold swgoh app in background, often happens that the game restart.
So it does not save what I was doing(Battles,raids).

Before the last major upgrade it happened very rarely(once a month or less), but now it happens many times on the same day(6/8 times a day)

It happens only to me?
  • No, you are not alone wit this.
    I have the same issue, crash on background.
    Not freezing, but the reloading the game.
    Since this issue at the same time I noticed the loading time almost doubled, also during the game for example to switch anywhere from cantina or back very slowly.
    Surely not internet problem.
    Very rarely more layers remains and covering each other on the screen.
    Seems like the free memory too low.
    But this issue comes one day to another.
    Any other app or games running perfectly, except for WSGOH.
    iPhone 6 iOS 10.


    This is The solution:

    https://www.iphonetricks.org/trick-to-instantly-clear-iphone-ram-memory/amp/
  • happens again - they fix it , then it reappears, when will developers fix this ?
  • Pulsipher's avatar
    Pulsipher
    Seasoned Traveler
    2016! This is likely happening because your phone doesn’t have enough ram to run swgoh and whatever else you are doing. The game requires a little more after each update usually (unless it’s an optimization update)
  • "TVF;c-2055818" wrote:
    Necro


    20 necro'd a 17 which necro'd a 16. pretty amazing tbh. But then again, we ask people to use search, so...

    "Pulsipher;c-2055911" wrote:
    2016! This is likely happening because your phone doesn’t have enough ram to run swgoh and whatever else you are doing. The game requires a little more after each update usually (unless it’s an optimization update)


    doubtful. I think it happens when the game is background for a little too long, at least in my experience. so, put it in background quickly to check something else it seems fine, answer a call of something and it goes bye bye. Anecdotal tho
  • Hello everyone, please remember that necroposting is against the rules. I've gone ahead and closed the thread.

    Please review our Posting Rules & Guidelines here:

    https://forums.galaxy-of-heroes.starwars.ea.com/discussion/127295/forum-guidelines

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