I’ve been playing another game from EA using Disney toons instead of Star Wars toons (I guess they’re all Disney now but this game focuses on the Mickey Mouse and Hercules kind) and when they add a new gear level to grind they also add a new tier in the daily challenges and new events that will give you more of the previous gear tier that used to be the bottleneck. This gives the player the sense of progression and not getting stuck in the same grind as you had 2 years ago. Of course you’re still bottlenecked and grinding the next gear level but it feels fresh.
On a side note it’s fun to read the comments at their official discord server when people that haven’t played swgoh are outraged of the greed of that game and I’m just smiling at them thinking that they’re altruistic angels in comparison to CG.
The biggest let down they’ve done though is a big nerf of several popular off meta characters in favor of their preferred legendaries. That was their huge mistake, basically killing several big guilds and driving players away.