Guild bank issues (Merged Threads) ***DEV COMMENT***

EA_Jesse wrote: »
Hey Everyone,

Our QA team has been looking into this and has been working directly with our server engineers to figure out what might be going on here. It looks like some guilds just had a day or 2 where this messed up after we made changes to the Guild Bank Currency cap, but others are still having issues.

Also, please note the following: Guild Bank Coins (the diamond slab icon with a coin on it) are tied to the schedule of the guild activities. 6:30pm at the Guild Leader’s time is when they reset and are delivered. This reset time never changes even if the Guild Leader does, its permanently set when the Guild is created.

Now, after reading through these comments it appears that some Guilds are still having issues days later, and that is what we're investigating. To help out our server engineers and so that they can more closely look at your Guild, what I could use from you is your Guild name and the name of at least one player that isn't having their contributions counted. With this, we can look exactly where the problems are being reported.

We'll continue working on this more today and with the information you all supply hopefully we can find out exactly what's going on.

Thanks.

@EA_Jesse

Guild Name: Stolen Tie Fighter
Player Name: Bbm, Chris, Huan Jr, JerecSpades

I can get more upon request as the whole guild has lost 1-2 days contributions since Saturday.
Thank you very much sir.