Guild bank issues (Merged Threads) ***DEV COMMENT***

"Ace97302;510301" wrote:
Summary: we are losing 50% of our guild's raid currency. It is apparent that this is a bug in the anti-guild hopping currency cap implemented last Thursday. By the end of tomorrow we will have lost 90,000 raid coins or the equivalent of one-and-a-half heroic raids, plus all the rewards they generate.

This is a very significant problem that is threatening to force our guild to either quit or disband. With every passing day we fall behind in the race to stay relevant in the arena and other facets of this game. I'm sure the dev team is working on this as we speak, but we would greatly appreciate an update on the status of their efforts.

Please let me know if you would like screen shots, a spreadsheet chronicling these issues, or if I can answer any other questions.

Since it appears there is some skepticism about the validity of our complaints, here are two screenshots taken moments ago showing that the 600 guild currency I earned yesterday and just collected was not credited to our guild's raid currency bank. And to be clear, we have not altered our guild roster in any way since before this problem started, so there is no way for us to actually violate the raid currency cap (i.e., my raid currency should have counted).

Image taken just before midnight PST (my personal activity reset time), showing that the guild had 15,410 raid currency, and my weekly guild bank score was 1200:
http://i.imgur.com/618KncI.png
FYI, my IGN is "SINISTER Ace." Sorry for the confusing check mark next to "SINISTER Galgenstrick."

Second image taken just after midnight PST, showing that my weekly guild bank score had increased to 1800, but the guild's raid currency remained the same:
http://i.imgur.com/tPovdav.jpg

The same thing is happening to all of our members today (Wednesday, 6/29), which means we're getting no raid currency, as has been the case every other day since the new raid currency "fix" was released last Thursday.

@EA_Jesse, I hope this information is helpful to you and your dev team. We realize that you are all very busy but hope such a game-breaking bug is a top priority for you. An update on this issue would be greatly appreciated and would help us hold our guild together. Even if the problem isn't solved yet, we would like to hear that a solution is in the works and would certainly appreciate an estimate as to when the fix will be ready. As others have suggested, lifting the raid currency cap would at least allow us to progress in the game until a more permanent solution is developed.