Guild bank issues (Merged Threads) ***DEV COMMENT***

"LordBonas;509120" wrote:
I just realised that if EA decided to 'manually' transfer the lost GBC (30,000) to the affected guilds, the GBC cannot be credited if those guilds have already earned their 30,000 GBC since a guild may only 30,000 GBC a day... We are doomed!

We lost a lot more than 30K so far, the bigger concern is at this point they would need to add coins that would take us over the 150K max.

"EA_Jesse;509042" wrote:
Hey Everyone,

Our QA team has been looking into this and has been working directly with our server engineers to figure out what might be going on here. It looks like some guilds just had a day or 2 where this messed up after we made changes to the Guild Bank Currency cap, but others are still having issues.

Also, please note the following: Guild Bank Coins (the diamond slab icon with a coin on it) are tied to the schedule of the guild activities. 6:30pm at the Guild Leader’s time is when they reset and are delivered. This reset time never changes even if the Guild Leader does, its permanently set when the Guild is created.

Now, after reading through these comments it appears that some Guilds are still having issues days later, and that is what we're investigating. To help out our server engineers and so that they can more closely look at your Guild, what I could use from you is your Guild name and the name of at least one player that isn't having their contributions counted. With this, we can look exactly where the problems are being reported.

We'll continue working on this more today and with the information you all supply hopefully we can find out exactly what's going on.

Thanks.

Guild: Mediavida Of Heores
Member: Monojoko

Though Jesse didnt ask for this, im sure giving player ally code in addition to name will be helpful

"J0K3R;509198" wrote:
Though Jesse didnt ask for this, im sure giving player ally code in addition to name will be helpful

Good idea, added my ally code to my post responding to Jesse

Just an idea, maybe this also has something to do with daylight savings time not being taken into account.

I am sorry but I think I have to disagree with Jesse. GBC are not connected to the daily guild activities and therefore do not reset at the time the daily guild activities reset. Rather, GBC are tied to the main reset at midnight or 1.00 am respectively.

Very odd bug. Saturday guild coin was normal, Sunday no coin accrued, Monday coin accrued normally, today no coin accruing again. Guild is missing raids and rewards at this point, really odd. We are now missing prox 60k guild coins

Guild leader is same since launch. Guild leader is EST and 48 of 50 members are on US time zones

TeamSkunk
LordRath
934-364-717

"Opusone;509270" wrote:
Very odd bug. Saturday guild coin was normal, Sunday no coin accrued, Monday coin accrued normally, today no coin accruing again. Guild is missing raids and rewards at this point, really odd.

Guild leader is same since launch. Guild leader is EST and 48 of 50 members are on US time zones

Jesse:
Guild name and the name of at least one player that isn't having their contributions counted.


(I would add ally code also)

"J0K3R;509278" wrote:

"Opusone;509270" wrote:
Very odd bug. Saturday guild coin was normal, Sunday no coin accrued, Monday coin accrued normally, today no coin accruing again. Guild is missing raids and rewards at this point, really odd.

Guild leader is same since launch. Guild leader is EST and 48 of 50 members are on US time zones

Jesse:
Guild name and the name of at least one player that isn't having their contributions counted.


(I would add ally code also)

They already have my information, but thanks for the heads up, just posting so perhaps we see any patterns in those effected here

Guild: Invictus
ally: 257-523-764 (Cooper)