HELP, WHO DO I CONTACT

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"Wed_Santa;c-2379669" wrote:

"Ultra;c-2379662" wrote:
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/258459/known-issue-mod-inventory

Y'all ally codes have been forwarded and are being investigated

Thanks for your cooperation

Thanks for responding to this Ultra - are you passing on Ally Codes subsequent to the dev announcement or have they got some means of tracking who’s lost their mods, as it looks to be fairly widespread ?

passed a bunch, and now they have enough ally codes to triage, and work on it

Mine are gone as well. That’s 400+ mods. Just in time for the profundity event…

@Ultra I'm in the same boat. All unequipped Mods missing or disappeared.

Ally Code: 875-825-313

"Ultra;c-2379675" wrote:

"Wed_Santa;c-2379669" wrote:

"Ultra;c-2379662" wrote:
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/258459/known-issue-mod-inventory

Y'all ally codes have been forwarded and are being investigated

Thanks for your cooperation

Thanks for responding to this Ultra - are you passing on Ally Codes subsequent to the dev announcement or have they got some means of tracking who’s lost their mods, as it looks to be fairly widespread ?

passed a bunch, and now they have enough ally codes to triage, and work on it

Thanks but there seems to be a new (connected?) issue in that any time I try to slice a mod it forces a restart- I’m guessing this might be experienced by others

"Wed_Santa;c-2379684" wrote:

"Ultra;c-2379675" wrote:

"Wed_Santa;c-2379669" wrote:

"Ultra;c-2379662" wrote:
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/258459/known-issue-mod-inventory

Y'all ally codes have been forwarded and are being investigated

Thanks for your cooperation

Thanks for responding to this Ultra - are you passing on Ally Codes subsequent to the dev announcement or have they got some means of tracking who’s lost their mods, as it looks to be fairly widespread ?

passed a bunch, and now they have enough ally codes to triage, and work on it

Thanks but there seems to be a new (connected?) issue in that any time I try to slice a mod it forces a restart- I’m guessing this might be experienced by others

Yes I experienced the same issue trying to slice a mod before I found out all my unequipped mods disappeared.

"DarthDraker;c-2379685" wrote:
Last time this happened there was a pretty decent “make good”. I await this one with eagerness and open arms

I assume they are going to try to fix this by today, so i don't see any makegood necessary if they do

but who knows, they might give out compensation

"Ultra;c-2379662" wrote:
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/258459/known-issue-mod-inventory

Y'all ally codes have been forwarded and are being investigated

Thanks for your cooperation

891-376-128

The “you can still farm mods” thing is also not working. I cannot upgrade them either. So all of the mods are broken completely.