Forum Discussion

5 years ago

How can I contact EA support

No matter what I do, I get “No channels available”. How can I contact EA support? I how a long list of issues where EA owes me crystals and I can’t reach them in any way. I have numerous reports ...

BaldurCPH

5 years ago

"Kyno;c-2239954" wrote:
First part - EA Help options are region and time specific, where you are you may not have the options you are looking for at the time you are looking (or ever) based on those factors. You may want to choose a different option, or try at a different time.

GAC matches - there is no automatic compensation, this is judged on a case by case basis

There is never a time slot for Denmark. Why can’t I just make a ticket like any other support system and they can come back to me in their convenience.

The issues I have which I demand refund for is not GAC related.

The GAC issues is on top of that. I don’t believe that EA is taken those seriously or even looks at them. I have documentation of matches where e.g. oppponent capital ship takes 2-3 turns before my first (with lower geared characters). A G12 team that destroys two of my relic teams on defence - and the tank one shots my tank and I don’t get one kill with those two teams. I even outspeeded the team in both instances. The list goes on.